Website Privacy Policy 

Legal Entity

‘IGLU Solutions’ is a trading name of IGLU NW Ltd. registered UK company number 11575578.

Data Policy

IGLU Solutions was designed and built on a foundation of security and privacy. We are fully committed to protecting and preserving the privacy of all visitors to our website, our current, past and future customers, users and everyone who communicates with us electronically by email, contact form or requesting a demonstration of our platform.

This policy will explain how our organisation uses the personal data we collect from you when you use our website. For privacy policy for account set up and management, see the IGLU user data policy.

The data controller is IGLU NW Ltd., Spaces, Peter House, Oxford Street, Manchester, England.

Definitions

Client – school, school system or other organisation contracting directly with IGLU Solutions responsible for controlling all user accounts, including pupil accounts under their domain.

Users – individual users of IGLU Solutions whose accounts are set up and managed under the contract with the Client. This includes all staff (teaching and non-teaching), pupils, and third parties set up as IGLU Solutions users by the Client.

Collecting Data

You provide IGLU Solutions with the data we collect. We collect and process data from you when:

• You complete our “Contact” form with your enquiry.

• Subscribe to our updates.

• Register for a demonstration of our portal.

IGLU Solutions collects the following personal identification information: first name, last name, email address, phone number.

We also use cookies, which collect information from your use of our website, including your IP address. 

IGLU Solutions collects your data so that we can reply to your enquiries, demonstrate the portal to you, improve our website, optimise our sales and marketing content and make it more relevant to your interests and contact you with our marketing updates and special offers. If you have agreed to receive marketing, you may always opt out at a later date by unsubscribing from our mailing list.

Data Security

IGLU Solutions will not sell or rent your data and does not share your data with any third parties or partner companies for marketing purposes. Occasionally, we might send you information about products and services of our partner companies that we think you might like included in our marketing update.

We will share your data if we are required to do so by law. It may also be shared with our technology suppliers, for example our hosting provider. We make sure that any third parties that we deal with keep all personal data they process on our behalf secure. IGLU Solutions securely stores your data on servers exclusively located in the United Kingdom.

IGLU Solutions will retain your personal data only for as long as is necessary for the purpose we collect it and never longer than the law requires us to. 

Data Protection Rights

IGLU Solutions would like to make sure you are fully aware of all of the data protection rights you are entitled to:

• The right to be informed – You have the right to be informed about the collection and use of their personal data by IGLU Solutions.

• The right to access – You have the right to request IGLU Solutions for copies of your personal data. In certain cases, we may charge you a small administrative fee for this service.

• The right to rectification – You have the right to request that IGLU Solutions correct any information you believe is inaccurate. You also have the right to request IGLU Solutions to complete the information you believe is incomplete.

• The right to erasure – You have the right to request that IGLU Solutions erase your personal data, under certain conditions.

• The right to restrict processing – You have the right to request that IGLU Solutions restrict the processing of your personal data, under certain conditions.

• The right to object to processing – You have the right to object to IGLU Solutions’ processing of your personal data, under certain conditions.

• The right to data portability – You have the right to request that IGLU Solutions transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at: gdpr-request@iglu.solutions. 

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

IGLU Solutions uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in

• Understanding how you use our website

• Remembering your preferences

There are a number of different types of cookies, however, our website uses:

• Functionality – IGLU Solutions uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

• Advertising – IGLU Solutions uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We may share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website. This normally only happens when you have subscribed to receiving personalised advertisements.

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Legal Basis for Processing Data

The legal basis for processing personal data in relation to site security is our legitimate interests, and the legitimate interests of our users, in ensuring the security and integrity of the site.

The legal basis for processing all other personal data is that it’s necessary to deliver our service.

The legal basis for processing your data for sales and marketing purposes is your consent. If you withdraw your consent for us to contact you with this information, we will no longer use your contact details in this way.

Privacy Policies of Other Websites

The IGLU Solutions website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

How to Contact Us

If you have any questions about IGLU Solutions’ privacy policy, the data we hold on you, you would like to exercise one of your data protection rights, or wish to report a complaint about this privacy policy or any of the procedures set out within, please contact us by emailing us  at gdpr-request@iglu.solutions.

Changes to Our Privacy Policy

This policy will be reviewed regularly and may be updated from time to time. When changes to this Privacy Policy will be posted, the date at the top of this Privacy Policy will be revised. We recommend checking the website from time to time to inform yourself of any changes in this Privacy Policy or any of other policies.